ROGER “Reg” E. GRIFFIN
111 CHICKORY LANE
Canton, Georgia 30114
Email: reggriffin@comcast.net
Home: 770.479.9272
Cell: 404.245.9902
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AREAS OF EXPERTISE
§ Corporate Communications
§ Media Relations and Training
§ Employee Communications
§ Community Affairs
§ Crisis Communications
§ Social Media
§ Special Events Planning and Execution
§ Financial/Budget Management
§ Message Development
§ Executive Speech Writing
PROFESSIONAL EXPERIENCE
VICE PRESIDENT OF COMMUNICATIONS & COMMUNITY AFFAIRS November, 2002 – December, 2010
Comcast Southern Division, Atlanta, Georgia
- Acted as primary spokesperson and media liaison for Southern Division, serving five-million customers across 12 Southeastern states
- Developed strategies and plans for communications and community relations efforts for systems located in 11 states
- Managed 12 public relations professionals in regions and systems
- Wrote and produced Connections, a monthly newsletter and e-mail news bulletin distributed to more than 20,000 employees
- Managed annual community events, including Comcast Cares Day and United Way Campaign
- Cross functional integration with marketing, government affairs, human resources and executive team
- Responsible for coordination of all division special events, including promotions with national programmers, special projects presented in conjunction with government affairs and employee meetings
- Supported local systems in customer communications and notifications, including annual subscriber notices, subscriber handbooks and promotional announcements
- Handled customer issues escalated through media contacts and corporate Web site
DIRECTOR OF COMMUNICATIONS October, 1995 – November, 2002
AT&T Broadband/MediaOne, Atlanta, Georgia
- Acted as primary spokesperson and media liaison for Atlanta Region, serving more than 600-thousand customers across metropolitan Atlanta
- Wrote and produced bi-monthly newsletter and e-mail news bulletins distributed to more than 1,600 company employees
- Produced and hosted weekly television programming used in strengthening customer communications, franchise relationships and non-profit partnerships
- Led successful integration of AT&T Broadband into Comcast managing internal and external communications around same
- Developed media materials including messaging documents, press releases, media alerts
Community Relations Manager May, 1995 – October, 1995
Wometco Cable TV, Conyers, Georgia
- Coordinated all communications and community relations efforts for cable TV system serving more than 100,000 customers in a three-county area
- Responsible for maintaining strong franchise relationships with 15 city and county governments
- Created, produced and hosted Wometco Spotlight, a weekly community affairs television program
General Manager April, 1994 – May, 1995
Wometco Cable TV, Conyers, Georgia
§ Managed all day-to-day operations of cable TV system serving more than 14,000 customers in growing suburb of Atlanta
§ Served as public relations representative to three government franchise authorities and the general public
Assistant to the Chairman February, 1991 – April, 1994
Rockdale County Board of Commissioners, Conyers, Georgia
- Developed and managed all communications, media relations, public information and special events for Rockdale County (Ga.) Board of Commissioners (Population: 60,000)
- Prepared speeches, position papers and special correspondence for the Chairman
- Served as troubleshooter for citizens’ needs and concerns
Manager of Membership Services November, 1989 – February, 1991
Conyers-Rockdale Chamber of Commerce, Conyers, Georgia
- Developed and implemented successful fundraising campaigns and effective membership relations program for 800-member Chamber of Commerce
- Coordinated special events and facilitated committees on Small Business Development, Education and State & Local Government
News Anchor-Reporter July, 1988 – November, 1989
WSB Radio, AM 750, Atlanta, Georgia
- Prepared and delivered regularly scheduled newscasts and special reports on 50,000-watt premiere radio station of the South
- Worked as general assignment reporter covering wide variety of news stories
- Worked as weekend personality with WSB-FM, participating in remote broadcasts and station promotions
AWARDS & COMMUNITY INVOVLEMENT
- Inducted into Tower Club by the Georgia, Tennessee and South Carolina Cable Associations "in recognition of leadership and dedication to the cable TV industry"
- CTPAA (Cable Television Public Affairs Association) Beacon Award for Outstanding Education Campaign/Series for Comcast presents the James McBride “Riffin’ & Pontificatin’” Tour
- CTAG (Cable Television Association of Georgia) Award for Outstanding Community Service for Comcast presents the James McBride “Riffin’ & Pontificatin’” Tour
- CTPAA (Cable Television Public Affairs Association) Beacon Award for Outstanding Customer Service for Inside AT&T Broadband-Atlanta: An Open Line with Steve White
- Cablevision Innovator Award for Community Service: Inside AT&T Broadband-Atlanta: An Open Line with Steve White.
- Young Professionals Sunday School Teacher and active member of The Church of The Apostles; Atlanta, Georgia
EDUCATION
Georgia State University; Atlanta, Georgia
BA in Broadcast Journalism. Minor: Political Science
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